1.5
  • Storing credit card information1 votes
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Unable to send money to my family. They're excuse is I've sent over multiple transactions within one month & I have to many family members. It's unbelievable! Do not use this company or Western Union! Add comment

  • Dec 11
  • Cash Services
  • Malvern, Arkansas
  • Money Transfer
  • 21
  • REVIEW RATING 3/5

I tried for hours to send money on this so-called service.. First after waiting over an hour I was DENIED... After calling and re-sending like i was told by Moneygram, webpage said it was approved only after i called and talked to an agent... then the transaction was denied 2 minutes later and a hold was put on my account for the funds that were supposed to be transferred. I called Moneygram and... Read more

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  • Dec 01
  • Cash Services
  • Leesburg, Virginia
  • Money Transfer
  • 66
  • REVIEW RATING 4/5

I'll advice that you seriously look at other alternatives if, you considering using moneygram. I recently sent money to a family member, it turned out that the recipient's bank was unable to access information claiming that the reference number was incorrect. I called the so- called customer service and was told that the money was paid out to the recipient. I disputed it and filled a claim, I was... Read more

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  • Nov 03
  • Finances
  • Online Account
  • 79
  • REVIEW RATING 4/5

They communicate very badly and solve no issue. They closed my on-line account and asked me to provide some documents. I sent all documents that requested but they still did not open the account. I called them to ask for an explanation. Because I called them several times without getting a solution I asked to talk to the supervisor. After spending a long time on hold, the agent answered the... Read more

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  • Nov 02
  • Cash Services
  • Money Transfer
  • 83
  • REVIEW RATING 4/5

This service is great idea but in reality does not work. I tried to wire 1500.00 to my son for an emergency. I filled out the forms precisely and fully. The service appears to advertise a 10 minute transfer (with fine print). After ninety minutes and two calls later I was informed there was a problem and I needed to call another number. I got a service man with a difficult to understand... Read more

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  • Nov 02
  • Cash Services
  • Money Transfer
  • 68
  • REVIEW RATING 4/5

I tried to use Walmart MoneyGram online store. They asked for my information online and without my permission saved my credit card info. Then when I wanted to send money they wanted me to verbally give out my financial information to a person in their office. I do not like to give out my information verbally. That is one more place to get ripped off. So then I decided I would go into my account... Read more

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  • Oct 23
  • Cash Services
  • La Grange, Texas
  • Money Transfer
  • 77
  • REVIEW RATING 4/5

I used Walmart MoneyGram to send some money to a friend a couple of years ago with little drama. Tried to send some tonight, couldn't remember the password so I made a new account since I got a new email address. The system asked 4 questions of which I knew 2. Didn't remember my ex-husband's birthday (married 2 years, divorced 21 years) and it asked if I owned a particular car. Right year, right... Read more

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  • Oct 21
  • Finances
  • Visa Card
  • 37
  • REVIEW RATING 4/5

I loaded my Visa card today for the first time. I knew these companies had hidden fees but needed this card for my teenager traveling. I even called the company with questions, lots of menu choices with NO customer service. I tried to use my load free coupon which they sent to me but the retailer would not honor it. Then my card was charged 9.95 for a monthly fee. I plan to use this ONCE so I... Read more

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  • Oct 06
  • Finances
  • Online Money Transfer
  • 1
  • 1
  • 133
  • REVIEW RATING 4/5

I usually send money VIA money gram at a location close to me, however i decided to do it online instead,s because it makes more sense doing so.... (for the convenience).Anyways i went on to the website and i signed up,done my transfer and then waiting for my confirmation,10 mins later i received my confirmation but then it said that my transaction was unsuccessful, so therefore i tried again... Read more

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