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    • Failure and refusal to deliver3
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  • 1 hour ago
  • Finances
  • Las Vegas, Nevada
  • 4

My brother had an emergency situation. I sent him money through MoneyGram. The money was held. I called the store that I had used to send the money. He called the company, and they said they held my money because they thought I was someone else. When my brother sent the money back that I had sent to him, the money was held again. I had to call MoneyGram. I had to give the woman my date of... Read more

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  • 2 days ago
  • Cash Services
  • New York, New York
  • Money Transfer Receiving
  • 20
  • REVIEW RATING 4/5

I have been on hold on the phone for over 41 minutes (and counting) I have spoken to 3 people so far (and counting) None of them able to resolve the problem. They get rid of the problem by passing the call to a different department. Lack of ownership and integrity. My wire has a "ready to pick up" status - but recipient has been told this in ON HOLD. The amount of time wasted by the recipient... Read more

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  • Jun 28
  • Cash Services
  • Houston, Texas
  • Check Cashing
  • 19
  • REVIEW RATING 3/5

I wouldn't purchase any moneygram or Walmart to Walmart to send money or purchase either of the money orders you pay cash for them but when you try to cash on they are putting them in their system as a check and if you don't have a bank account or shows you had a inefficient check you don't get your money back. This is true I used moneygram to a person then I had a moneygram order to cash they... Read more

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  • Jun 26
  • Financial Scams and Schemes
  • Albuquerque, New Mexico
  • Money Transfer
  • 12
  • REVIEW RATING 4/5

I Cathy Jaramillo had Went 2 Money Gram 2 send out some money, N it had went 2 the wrong person, It was opposed 2 be 4 my lil brother out in Tampa,Florida n I received a call from fraud allerts, All becuze that person had,had the same name. Please can u help me get my money back ASAP, Thank u....Cathy Jaramillo Ok I have recieved a loan from Cash net usa, I took some... Read more

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  • Jun 26
  • Cash Services
  • Stillwater, Minnesota
  • Money Transfer
  • 18
  • REVIEW RATING 4/5

I tried to log in to wire money, forgot password - simple stuff. They won't email a password reset link, but require you to call. So I call and I'm hold for over 15 minutes only to be hung up on when finally connected. So I decide to just transfer money without logging on. I wire $100 and 20 minutes later I still don't have the confirmation email they said I would receive. I call Moneygram... Read more

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  • Jun 25
  • Cash Services
  • High Point, North Carolina
  • Money Transfer
  • 15
  • REVIEW RATING 4/5

I sent money to conservices in April they return it back but I'm have problem picking it up from where they sent it to which is walmart. I also sent a payment on Friday 6-19-2015, and they was going to refund that as well the say way but I think I'M GOING TO HAVE THE SAME PROBLEM. This is getting to work my last nerve I need some help with this matter. So could you please help me with this matter... Read more

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  • Jun 23
  • Cash Services
  • Ogden, Utah
  • Money Transfer
  • 36
  • REVIEW RATING 4/5

My brother was on vacation in Europe and needed some extra funds for an incident he was involved in. I sent the money and then was contacted by the rudest costumer service people I have ever dealt with. Barely spoke English and were in Warsaw Poland. They asked all kinds of personal questions what problem he had, why he didn't have the money, why he was on vacation so long, his age, his birthday,... Read more

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Sooo unhelpful. After me calling twice to find out why transfer was taking sooo long (2 hrs) I was told I needed to set up a private email and go thru their security verification process. Ridiculous! My 18 yr old stood in Walmart for 2hrs for nothing!! Add comment

  • Jun 12
  • Financial Scams and Schemes
  • Acworth, Georgia
  • Money Transfer
  • 50
  • REVIEW RATING 4/5

I dated a girl I met in costa rica 2 years and have been there several times last time in april 2015 to secure her visa to usa. over the 2 years I had been helping her buy food and pay rent we plan to get married and to get visa was to much paper work I hired a lawyer and returned to usa .over the 2 years moneygram decided to bar me from sending her money and would not give me a reason.i sent... Read more

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  • Jun 12
  • Cash Services
  • Darien, Illinois
  • Money Order
  • 36
  • REVIEW RATING 4/5

I purchased a money order for $1196.00 to pay rent to my apartment complex, manager at the complex indicated to me that they never received payment after 2 weeks of me paying. I called moneygram to check to see if the money orders were cashed they indicated to me that they weren't, I had to submit a request for a refund which would cost me $15.00 dollars for each money order which were two... Read more

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