Money Gram Complaints and Reviews

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Money Gram
Main address: 2828 N. Harwood, Floor 15 75201 Dallas Texas
1-800-MONEYGRAM, 1-800-666-3947, , https://www.moneygram.com/wps/portal/moneygramonline/home/CustomerService/ContactUs/!ut/p/c5/04_SB8K
  • 52+6 mobile complaints
  • $15.1K claimed losses
  • $260 average
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  • Nov 03
  • Finances
  • Online Account
  • 45

They communicate very badly and solve no issue. They closed my on-line account and asked me to provide some documents. I sent all documents that requested but they still did not open the account. I called them to ask for an explanation. Because I called them several times without getting a solution I asked to talk to the supervisor. After spending a long time on hold, the agent answered the... Read more

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  • Nov 02
  • Cash Services
  • Money Transfer
  • 40

This service is great idea but in reality does not work. I tried to wire 1500.00 to my son for an emergency. I filled out the forms precisely and fully. The service appears to advertise a 10 minute transfer (with fine print). After ninety minutes and two calls later I was informed there was a problem and I needed to call another number. I got a service man with a difficult to understand... Read more

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  • Nov 02
  • Cash Services
  • Money Transfer
  • 32

I tried to use Walmart MoneyGram online store. They asked for my information online and without my permission saved my credit card info. Then when I wanted to send money they wanted me to verbally give out my financial information to a person in their office. I do not like to give out my information verbally. That is one more place to get ripped off. So then I decided I would go into my account... Read more

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  • Oct 23
  • Cash Services
  • La Grange, Texas
  • Money Transfer
  • 57

I used Walmart MoneyGram to send some money to a friend a couple of years ago with little drama. Tried to send some tonight, couldn't remember the password so I made a new account since I got a new email address. The system asked 4 questions of which I knew 2. Didn't remember my ex-husband's birthday (married 2 years, divorced 21 years) and it asked if I owned a particular car. Right year, right... Read more

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  • Oct 21
  • Finances
  • Visa Card
  • 29

I loaded my Visa card today for the first time. I knew these companies had hidden fees but needed this card for my teenager traveling. I even called the company with questions, lots of menu choices with NO customer service. I tried to use my load free coupon which they sent to me but the retailer would not honor it. Then my card was charged 9.95 for a monthly fee. I plan to use this ONCE so I... Read more

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  • Oct 06
  • Finances
  • Online Money Transfer
  • 119

I usually send money VIA money gram at a location close to me, however i decided to do it online instead,s because it makes more sense doing so.... (for the convenience).Anyways i went on to the website and i signed up,done my transfer and then waiting for my confirmation,10 mins later i received my confirmation but then it said that my transaction was unsuccessful, so therefore i tried again... Read more

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I've had to pay my rent via money order, requested by landlord, money gram m.o was stolen and cashed. I've done everything I was instructed to do, now money gram says they will not refund, and now I'm being evicted. I hope ya sleep well M.G, cause I'm not. I'm so screwed. I try to survive on S.S.I. now this. What am I supposed to do now Add comment

     

  • Oct 01
  • Finances
  • Online Transfer
  • 93

The online transfer option is a joke. I tried to make a simple transaction today. The system told me I had to call customer service, so I did. I assumed there was a simple misunderstanding and was courteous with them. However, they treated me like a criminal. They accused me of online gambling, what? After wasting 20 minutes of my day they canceled my transaction and told me to go to my... Read more

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She was very rude and won't take my money in morley Perth WA bloody questions is my money nosy cow told me to go to western union so I did it none of your bloody business I will never used moneygram at all poor services thank to that *** in Morley hope she lose her job Add comment

     

  • Sep 03
  • Finances
  • Atlanta, Georgia
  • Online Money Transfer
  • 111

I've been sending money online to my children for months. Now all of a sudden, they tell me that I have to go to the store. I kept asking for an explanation, but they will not provide one. I changed my email recently and got a new bank card, but sent transactions after that. The first thing they asked me is why am I using someone else's email. I told those jackasses that is my email. They... Read more

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