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  • Customers like
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    • Storing credit card information2
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    • Failure and refusal to deliver1

filed a complaint with MoneyGram and their agencies still waiting for a refund, this has been going on now for 36 days,call Federal Trade Commission they gave me the proper place to call and make complaint filed a complaint still waiting Add comment

  • May 16
  • Cash Services
  • Dallas, Texas
  • Joint Account
  • 19
  • REVIEW RATING 4/5

I had a moneygram account for 10 years. I used a shared account (which I have with my sister, who knew???), and my account was closed. No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. I thought, OK, I will work with them to resolve this. So, I called the 800 number provided, to find out that no one knew anything. Then I sent them this email,... Read more

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  • May 15
  • Cash Services
  • Atlanta, Georgia
  • Money Transfer
  • 1
  • 1
  • 17
  • REVIEW RATING 4/5

CVS#2281 Cash paid $2000 + $40 fee Jonesboro, GA 30236 To Goldsboro, NC I paid $2000 Cash at your CVS location #2281 When my brother went to the CVS near his home in Goldsboro, NC CVS#7021 Wayne Memorial Drive... they told him they could only give him $500 cash and the rest a MoneyGram Money Order.? He only found out about it after he had filled out the request form on their electronic keyboard... Read more

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  • May 03
  • Cash Services
  • London, London
  • Money Transfer
  • 1
  • 1
  • 41
  • REVIEW RATING 4/5

Moneygram sucks, I've sent money before and my money got stuck for no rhyme or reason.. No news. No explanation. Just that it is a 'compliance issue' that they are dealing with. Ugh! Called, said to wait a week and call back. Said it was in process and they can't do anything. right. so what do I do until then..they can't just hold on to my money like this! btw apparently there is this tool that... Read more

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  • Apr 27
  • Cash Services
  • Somerville, Massachusetts
  • Money Transfer
  • 1
  • 1
  • 62
  • REVIEW RATING 4/5

So today I registered online with this company to send money to my sister and was told I had to call a 1-800 number to complete transaction. I had already gone through the most long, grueling and downright bizarre online registration process - somehow they were able to pull up very personal things about me, such as property and my car information - very SCARY!!! But then when I called it got... Read more

Was this review helpful? 2 0

tried to send money to a friend in Africa was told could not send. Refuse to give the money to the receiver. Refused to return the money to the sender. Been waiting 10 days. getting nowhere with anyone we speak to. We want the money refunded Add comment

  • Apr 18
  • Cash Services
  • Dallas, Texas
  • Money Transfer
  • 1
  • 1
  • 34
  • REVIEW RATING 3/5

My daughter Lisa Marie Espinosa has money on hold since last week cos of taxes she was not given ref.# it was just using her license # but they refuse to give her the $310.00 back which was to be send to Thailand she can't spell good so I did this for her.214-299-1226 Read more

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  • Apr 18
  • Cash Services
  • Carlsbad, New Mexico
  • Online Money Transfer
  • 49
  • REVIEW RATING 4/5

I tried to send 110 USD from the USA to South Africa. My recipient found out she could not receive the funds without a bank account so I canceled the transaction within 24 hours. That was about three weeks ago. I have emailed them twice and still gotten no response, no refund. Today I received this email: PLEASE DO NOT REPLY TO THIS E-MAIL! Dear MoneyGram Customer: Thank you for contacting... Read more

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  • Mar 25
  • Cash Services
  • San Bernardino, California
  • Money Transfer
  • 4
  • 4
  • 132
  • REVIEW RATING 4/5

Yesterday my son wired me some money by Money Gram. I walked down to the local Money Gram office to get the money, which is actually a printed check which I then have to cash, and they said that their machine had been down since last Saturday, and they didn't know when they would get a new machine. So I got a ride to another Money Gram office, but their machine is down, too. So I telephoned... Read more

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  • Mar 19
  • Cash Services
  • Online Money Transfer
  • 93
  • REVIEW RATING 4/5

I was sending money to my brother in Pakistan, the online MoneyGram allowed me to make an account. Asked me for my drivers license ssn etc. I gave them all what they needed to proceed with the transaction. After couple of hours I got email to call the 866xxx number as they needed more information about me. When I called the guy was rude, he asked me several personal questions about who is the... Read more

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