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Money Gram

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13 complaints

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Money Gram is a financial services company in worldwide money transfer services, working closely with specially chosen agents in 186,000 locations across 190 countries and territories. The business was incorporated in December 2003. The corporate office of the company is based in Minneapolis, Minnesota. It has additional facilities in Brooklyn Center, Minnesota, Lakewood and Colorado. Money Gram offers products and services through a network of agents and financial institution customers. It provides money transfer services, money orders, and bill payment services to consumers. To contact the customer service one should write to email using the website of the company. Please try to contact Money Gram Customer Service directly prior to posting any complaints on this site.

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Money Gram Complaints & Reviews

Money Gram Reviews

Playa38
Money Gram - I want you to review my complaints no PSDR20326FR
5.0 2828 N. Harwood, Floor 15 DallasTexas 75201 1-800-MONEYGRAM, 1-800-666-3947 https://www.moneygram.com/wps/portal/moneygramonline/home/CustomerService/CustomerService/!ut/p/c5/0

Do not close my file because I'm not satisfied with your initial resolution to my complaint, but I want to know if it's possible to communicate with you in french.

#271990
Nov 01, 2011
163

Debbiecurl
Money Gram - Refund moneygram:[
5.0 2828 N. Harwood, Floor 15 DallasTexas 75201 1-800-MONEYGRAM, 1-800-666-3947 https://www.moneygram.com/wps/portal/moneygramonline/home/CustomerService/CustomerService/!ut/p/c5/0

The refund policy really doesn't help the customer. A lost or stolen money order will take moneygram up to 30 days sometimes 60 days to refund your money!And this is another sl...

#269420
Oct 20, 2011
451

Anonymous
Money Gram - Security what a joke ! customer service what a joke !
5.0 2828 N. Harwood, Floor 15 DallasTexas 75201 1-800-MONEYGRAM, 1-800-666-3947 https://www.moneygram.com/wps/portal/moneygramonline/home/CustomerService/CustomerService/!ut/p/c5/0

I have been sending money to a country where scammer,s are we,ll known ! We have been sending money to a Lady who is a missionary , from our church Through Money Grahm made a decis...

#260526
Sep 07, 2011
188

Tmmjuana...
Money Gram - Moneygram is prehistoric
5.0 2828 N. Harwood, Floor 15 DallasTexas 75201 1-800-MONEYGRAM, 1-800-666-3947 https://www.moneygram.com/wps/portal/moneygramonline/home/CustomerService/CustomerService/!ut/p/c5/0

I got a money order from money gram...The apartment complex claims that their box was broken into. You cant even make a stop payment on the money order, and then you have to send a...

#232539
Apr 15, 2011
454

Anonymous
Money Gram s destination error caused me to wait 4 hours in Walmart.
5.0 2828 N. Harwood, Floor 15 DallasTexas 75201 1-800-MONEYGRAM, 1-800-666-3947 https://www.moneygram.com/wps/portal/moneygramonline/home/CustomerService/CustomerService/!ut/p/c5/0

I entered Walmart ,Cherry Hill at 2:20 on Sunday 2/13/11 Went directiy tomoney services, got form to recieve money. Because of error made in Winston-Salem,NC walmart imputti...

#221450
Feb 13, 2011
544

Jorge.di...
Money Gram - I couldnot get money sent to me in nicaragua
5.0 2828 N. Harwood, Floor 15 DallasTexas 75201 1-800-MONEYGRAM, 1-800-666-3947 https://www.moneygram.com/wps/portal/moneygramonline/home/CustomerService/CustomerService/!ut/p/c5/0

In december 2010 I asked my mom to send me some money from guatemala to Nicaragua, and I went to a store that had your sign at the door , but they asked me to show a nicaraguan Id,...

#217004
Jan 18, 2011
353

Anonymous
Money Gram - Wells cant handle cashier checks from their own provider.
5.0 2828 N. Harwood, Floor 15 DallasTexas 75201 1-800-MONEYGRAM, 1-800-666-3947 https://www.moneygram.com/wps/portal/moneygramonline/home/CustomerService/CustomerService/!ut/p/c5/0

Money Gram provides cashiers checks to other institutions. Money Gram was a part of Wachovia. Wachovia was acquired by Wells Fargo. Wells acquisition of Wachovia ha...

#207144
Nov 14, 2010
696

Elirich
Money Gram - MoneyGram Slanders Customer
5.0 2828 N. Harwood, Floor 15 DallasTexas 75201 1-800-MONEYGRAM, 1-800-666-3947 https://www.moneygram.com/wps/portal/moneygramonline/home/CustomerService/CustomerService/!ut/p/c5/0

After using them for 6 years, suddenly they say I am on a Code 4 list because I am receiving too much money from too many different people. In fact - one of their customer service...

#182172
May 15, 2010
257

Anonymous
Money Gram - Moneygram PIGS!
5.0 2828 N. Harwood, Floor 15 DallasTexas 75201 1-800-MONEYGRAM, 1-800-666-3947 https://www.moneygram.com/wps/portal/moneygramonline/home/CustomerService/CustomerService/!ut/p/c5/0

I've used Western Union for money transfers in the past, and thought of trying Moneygram for a change, only because their fees are a tad cheaper. WRONG!!! What they advertize is no...

#179211
Apr 21, 2010
344

Anonymous
Money Gram - MoneyGram is making me pay 1/2 a LOST payment
5.0 2828 N. Harwood, Floor 15 DallasTexas 75201 1-800-MONEYGRAM, 1-800-666-3947 https://www.moneygram.com/wps/portal/moneygramonline/home/CustomerService/CustomerService/!ut/p/c5/0

I purchased a money order, of $27.00, through moneygrams and it was lost in the mail. I called them and they said it was never cashed. This was after the machine that I talked to h...

#171513
Feb 17, 2010
512

Anonymous
Money Gram - Misrepresented what company would do!!!
5.0 2828 N. Harwood, Floor 15 DallasTexas 75201 1-800-MONEYGRAM, 1-800-666-3947 https://www.moneygram.com/wps/portal/moneygramonline/home/CustomerService/CustomerService/!ut/p/c5/0

I made arrangements on Dec. 30th to pay bill on Jan 1,2010. I arranged to pay half the bill on the first and then pay the other half on the 7th of January 2010. The day before I ha...

#166506
Jan 04, 2010
226

Anonymous
Money Gram - Lost Payments
5.0 2828 N. Harwood, Floor 15 DallasTexas 75201 1-800-MONEYGRAM, 1-800-666-3947 https://www.moneygram.com/wps/portal/moneygramonline/home/CustomerService/CustomerService/!ut/p/c5/0

They have lost two of my payments. One I was able to locatet the receipt for the money gram. The other one I have not been able to find. Now they are harrassing me that I am behi...

#151003
Jul 13, 2009
1068

Tdawn
Money Gram Money Order Ripped Me Off
5.0 2828 N. Harwood, Floor 15 DallasTexas 75201 1-800-MONEYGRAM, 1-800-666-3947 https://www.moneygram.com/wps/portal/moneygramonline/home/CustomerService/CustomerService/!ut/p/c5/0

I purchased a twenty dollar money gram money order. I misplaced the money order then after several months I located it. I made it out to myself, signed it then cashed it through my...

#145350
Feb 15, 2009
789
Reviews 1-13 of 13

Related Information

Finances
Finance, financial institutions and services play a big and important role in our lives. They are vital to government, businesses and retail consumers. It's very important to have a stable financial system for government of every country. An economy's financial system exists to organize the settlement of payments, to raise and allocate financial resources, and to manage the risks associated with financing and hedging of business transactions. Businesses use financial system and services provided by banks and other financial institutions in order to operate efficiently. Efficient financial markets enable businesses to collect financial resources via debt or equity offering to invest in projects that would continue expansion of the business. Investors enhance their wealth and economic well-being while enhancing productivity and consumer basket quality for the people employed by the business. What pays under capitalism is satisfying the common man, the customer. The more people you satisfy, the better for you. - Ludwig Von Mises

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